Bitsafe customer service8/8/2023 ![]() Bitsafe’s products include providing Basic Payment Accounts, receiving and sending SEPA transactions, merchant credit card processing services, issuing the Bitsafe Debit Card, domain name registrations with extended privacy shield, network privacy and security services and trademark protection services. Our mobile application, available for both Android and iOS, allows us to identify our account holders fast and efficiently, without a face-to-face meeting.”įounded in 1998, Bitsafe stated its vision is to make the internet a safe place to engage in financial transactions, free from privacy infringement, identity theft and governmental control. My card was sent by the bank and lost by international mail, but bitsafe solved this problem, they sent me a new card by courier, I am very grateful for such a service. We have developed a proprietary artificial intelligence technology that has adopted the latest anti-money laundering regulations and can detect illegal activity before a transaction is added to our ledgers. bitsafe is excellent customer service, and the quality of the bank's work is excellent. “Opening our accounts to the entire world means that we need to take additional steps to prevent abuse and money laundering. Marcel Trik, CFO at Bitsafe, also commented: This results in zero credit risk and immediate availability of funds.” ![]() Funds in accounts are not stored with another bank, but with the central bank we work with. All Bitsafe accounts will bear a unique Dutch IBAN. Thanks to new European legislation, Bitsafe is now able to accept customers from all over the world. “Residents of a given country are usually limited to opening a bank account with a bank in their home country or region. Cannot thank you enough and we would happily recommend you to anyone. Bitsafe's products include providing Basic Payment Accounts with Dutch IBAN, receiving and sending SEPA transactions, merchant credit card processing services, Bitsafe Debit Card, domain name. The team went over and above to supply us with every bit of assistance and documentation we needed for our company. While sharing details about the accounts, Joost Zuurbier, CEO at Bitsafe, stated: The level of customer service we received was nothing short of exceptional. According to the startup, this new account works just like a local bank account and allows account holders can make deposits, make payments and withdraw funds. Every Bitsafe account comes with a unique IBAN which allows sending and receiving payments globally, including to and from the SEPA region. ![]() Although it has been a month since my funds are on hold, I sincerely hope that all parties concerned will contribute to a resolution on this matter, that will be both lawful and equitable under the rules and regulations of De Nederlandsche Bank the Wet op het financieel toezicht (Wft)" and within full accordance to Yoursafe Terms & Conditions.Bitsafe, a Holland-based fintech, announced earlier this week the launch of its borderless Basic Payment Account. The level of customer service we received was nothing short of exceptional. I already contacted the follwing parties: De Nederlandische Bank Autoriteit Financiële Markten Netherlands Bar (NOvA) Advocates As of this writing March 27th, i am seriously considering to file a press release regarding my case to the following news agencies in Netherlands NOS RTL Telegraaf In addition to these direct news agencies i will submit a global press release and present my story to: Einpresswire Reutersagency The agent responsible for my case presented himself as Sarunas (i will omit last name as to not violate Trustpilot privacy policies), but i will not be so lenient on my press releases should this "silent treatment theft" continues. If anyone at bitsafe monitoring the trustpilot page my latest email request id is "equest (10766132)". Three times same story, initial email from them was request for source of funds and proof of work, which i provided with full documentation, not to mention the fact i only received funds from extremely reputable PCI1 compliant payment processor yet they are still ignoring my subsequent prompts. Contacted phone support 3 times already, they said they are aware of the issue and i will receive reply shortly. They are withholding 9358€ on my account without any reply or feedback via email.
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